Frequently Asked Questions
How do I make a booking?
You can make a booking by calling 0161 627 0762 or you can fill out the 'Bookings and General Enquiries' form on the 'Contact Us' page, alternatively you can email us, our email address is: [email protected]
What are your opening hours?
Monday to Friday:
09:00 - 12:00 - 16:00 - 18:00
Saturdays:
09:00 - 12:00
Sundays:
09:30 - 10:30
Does my cat have to be vaccinated before you can board them?
Yes, all cats must be fully vaccinated before we can board them. If your cat is due his or her next annual booster during their stay with us, with your permission, we can take them through to County's End Veterinary Practice next door to us and have this done.
My cat is on frequent medication, how will this continue while I am away?
We are happy to discuss your pets medical needs, we have cared for cats with all kinds of non infectious conditions and our staff are able to administer all types of medication for your pet, we can also monitor your pet and recognise subtle changes in terms of improvements or deterioration so you can be safe in the knowledge that your cat's wellbeing is always considered. If your pet is on ongoing medication then please ensure there is enough for their stay and extra in case you are delayed on your return journey.
Do you board dogs?
No, we only board cats and small furries such as rabbits, hamsters, guinea pigs, mice and rats, to find out the prices and rates for your small furries then please call us on 0161 627 0762.
Can we visit your facility before making a booking?
Of course! You can pop into Tanglewood at any time during our opening hours and the member of staff on duty will happily show you around and answer any questions you may have.
What happens if my cat becomes ill during their stay at Tanglewood?
Tanglewood is attached to County's End Veterinary Practice, so if your pet should ever become ill during their stay with us then, with your permission, we can provide prompt medical attention.
Click here to go to County's End Veterinary Practice's website.